ITSM Remedy on demand Consultant (Technofunctional) Cornwall £50k

£50000 Per Annum DOE
17 Jun 2017
21 Jun 2017
ITSM Remedy on demand Consultant (Techno-functional) - Cornwall - £50k A Carrier grade Telecommunications/Internet service provider based in central Cornwall with International colocation partners across the Middle East, Africa & Europe are looking for a functional & Technical expert in Remedy on demand to consolidate their ticketing system reaching across the organizations business function from HR to their group infrastructure support team. The Remedy consultant will be the subject matter expert for migration & consolidation to remedy on demand but over time the position require a dynamic and opened minded character to fully integrate with the Business applications team working with a diverse range of technologies and business functions whilst retaining the responsibilities as a Remedy subject matter expert. Role: - Planning, Design & technical implementation of Remedy on demand ITSM suite - Collaborate with Cross-functional teams to taking business requirements maximising the return on investment of Remedy on Demand by ensuring on going use of the system - Making customisations to applications - Continuous drive to adapting systems to meet the needs of a fast growing business Requirements: - ITIL Qualified - Demonstrable expertise in architecture, implementation, customisation & extending Remedy on Demand to business functions - Strong comprehensive knowledge of security on Remedy on demand - Solid experience of designing business process & systems analysis - Comprehensive knowledge of Databases & SQL To apply for the position please send a up to date copy of your CV to