Hotel Terrace & Bar Manager

Recruiter
eRecruit Smart
Location
Newquay
Salary
£25k per year
Posted
12 Jun 2017
Expires
21 Jul 2017
We have an excellent opportunity for an enthusiastic and driven Terrace & Bar Manager at our client's iconic 4 Hotel in Newquay.The RoleAs Terrace & Bar Manager you will warmly welcome all guests into the Terrace, Bar and Lounge. You will be expected to encourage return visitors, and drive sales through providing a consistently excellent level of service throughout the year. Working with the Sales team, you will be able to dream up exciting new offers for hotel guests and casual diners.ResponsibilitiesAs Terrace & Bar Manager you will: Act as a role model for staff, devise and communicate pragmatic plans for achievement of strategic goals. Support and co-operate with all areas of the business, actively demonstrating a team spirit Behave as an ambassador for the business at all times Supervise the smooth operation of late breakfasts, casual lunch, Cornish cream tea, dinner and light snacks in close co-ordination with the Kitchen Maximise revenue through training, promotions, incentives and up selling Implement sensible, cost effective rostering of staff to meet all food and beverage activities Maintenance and ordering Terrace & Bar stock items Monitor guest feedback in all its forms and act on it; dealing effectively with guest queries in a timely manner Maintain excellent guest relations, at all times throughout the year Achieve excellent results in assessments carried out by the AA, Mystery Shoppers and other such bodies Achieve excellent reviews of on TripAdvisor, maintaining or improving ratings and ensuring responses are timelyThe Company A privately owned 4 Silver Star hotel; with 96 bedrooms and 39 five star self-catering cottages, plus a superb 5 bubble rated Spa, this is Cornwall's most iconic hotel and sits gracefully perched on the edge of the vibrant town of Newquay overlooking the world famous Fistral Beach. With an eclectic mix of guests from laid back surfers to busy executives, there is a strong ethos of investment, customer care and personal development has been the keystone to the hotel's success in recent years.Recent Awards & Recognition Our client is delighted to have recently received our second AA rosette for dining. They are proud to be one of only 50 hotels in the UK to be awarded 4 Silver Stars by The AA (84% AA merit score) and are very excited to now be striving for the next level Chosen to be the host of the Cornwall Tourism Awards for 5 years running, they are exceptionally proud to have received Gold for Self-Catering Provider of the Year, Silver for Large Hotel of the Year and Silver for Spa & Well-being Experience at the most recent awards night in 2016. They were the first business in Cornwall to be awarded Investors in People in 1992, in recognition of the learning and development opportunities for staff, maintaining Gold status in the most recent review. 2016 was a particularly fantastic year as they were voted by The Caterer as one of the best places to work in hospitality. They were also overjoyed to become a member of the prestigious 'Pride of Britain' collection of hotels. RewardsFor the role of Terrace & Bar Manager there is a salary on offer of £25,000 per annum depending on experience (plus a financial bonus scheme to be confirmed after successful probation). You will also receive membership of the staff and friends dining and accommodation scheme, complimentary membership of the Leisure Area as well as reduced rates in the Gym & Spa. Training and career development opportunities are readily available for all team members.This is a full time permanent role and usual hours of work will be around 45 per week. How to ApplyPlease note that in accordance with our recruitment and consultancy processes, Hot Recruitment Consultants t/a eRecruitSmart may send your CV, if shortlisted, to the Hiring Manager at our Clients' business and by applying for this position you give your consent for us to do so.You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from youRestaurant, manager, food & beverage, hotel, meetings, catering, hospitality, bar,

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