Reservations Specialist / Hotel Reservations

Bedruthan Hotel Ltd
Mawgan Porth
£8.36 per hour
12 Jun 2017
25 Jun 2017
As our Reservations Specialist, you'll be the first point of contact for guests as they plan and book their holiday, helping them decide when to stay and find their perfect room. As the voice of the Bedruthan brand you'll easily build rapport and make guests feel welcome from the minute they interact with us. Our perfect reservationist will have previous experience in customer facing roles (ideally in hotel reservations) and have a great, confident and articulate telephone manner. You'll be working with our hotel booking system so will need to be highly computer literate and any experience with Hotel Perfect would put your CV on the top of the pile. We're looking for an organised self-starter who knows how to plan and prioritise in a busy, buzzing environment. Key responsibilities include: Handling telephone and email enquiries and processing bookings Maximising revenue and meeting sales targets Maintaining accuracy of the hotel bookings system Capture and management of guest data Effective communication to other hotel departments We offer: £8.36 per hour Permanent contract 24-40 hours available 28 days holiday (pro rata) Free meals whilst on duty Free/minimal charge to use certain facilities in the hotel A free experience of our restaurant and rooms cashback plan for health and wellbeing For more PERKS, have a look at our Work With Us webpages Wish you were here? Please use the "apply" link to submit your CV and answer the qualifying questions. You will need to confirm that you are eligible to live and work in the U.K. Direct applications only. Closing Date: Monday 26 June 2017 Shortlisted candidates will need to attend a Selection Day - date to be advised Start Date: available immediately

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