Despatch Supervisor

Padstow, Cornwall
£411.13 per week (£10.27 per hour)
10 May 2017
17 May 2017
Contract Type
Full Time

We currently have a vacancy for a:

Despatch Supervisor

An exciting new role has been created in our Despatch department.  We are looking for someone with a proactive approach, who is able support and deputize for the Despatch Manager in the day-to-day running of the Despatch department.  To be successful in this role you will need strong supervisory and coordination skills to oversee the smooth running of the department.

Applicants will need:

  • Ideally you will have previous knowledge/experience of manufacturing despatch processes
  • Understanding of job costing and estimates
  • Excellent communication and coordination skills
  • High attention to detail
  • Able to work in a high speed deadline driven environment
  • Experience working with industry standard systems and processes (ISO 9001, 14001, 1800, 27001)

Duties will include (but are not limited to):

  • Team working with the Despatch Manager to ensure the department runs smoothly
  • Supervision and coordination of the Advances Room and POD Despatch
  • Provide cover for the Advances Room and POD Despatch on a rotational basis
  • Provide cover for the Despatch Manager in their absence
  • Daily Despatch with recognised despatch companies
  • Ensuring quality check sheets are checked with 100% accuracy prior to despatch
  • International shipping quoting
  • Liaise with couriers and suppliers via e-mail and telephone
  • Keep pace systems up-to-date
  • Booking pallets into various warehouses
  • Resolve disputes quickly and promote a proactive approach and response
  • Production of  labels and delivery notes

Values & Behaviours:

TJ’s vision of empowering us to flourish in the community for a sustainable future is at the heart of our work.  We strive to achieve it with a common purpose to deliver quality service through empowerment, inclusion and community. Our core values of recognition & appreciation, open dialogue and togetherness define how we do things at TJ.  They are a reflection of what’s important to us; representing our thoughts hopes and feelings about how we would like everyone to behave at TJ.  These core values are supported by personal values of trust, respect, honesty and fairness.

  • Recognition & appreciation – welcome different contributions, helping us to recognise you for what you do and appreciate your effort
  • Open Dialogue – a positive approach to communication which has  a purpose, exchanging ideas and welcoming opinion and debate to seek solutions and resolve differences
  • Togetherness – To help and promote positive interaction actively seeking support as we know we are stronger together than when we are alone

The contracted hours for the role will be: 40 per week (Monday to Friday, 8 hours per day)

Salary: £411.13 per week (£10.27 per hour)

Company benefits include generous holiday entitlement, life assurance, pension scheme, free parking, attendance bonus, long service bonus, sick pay, occupational health, cycle scheme, childcare vouchers, free tea and coffee, eye tests, company sponsored training and development opportunities

If you would like to apply, please see the full job description and person spec on our website, and complete the Application Form and Monitoring Form (

If you have any queries, please contact: Clare Wilder, HR Specialist

On 01841 534267 or

Closing date for applications: 19 May 2017