Deputy Manager Designate - Truro area
This is a fantastic opportunity to come and work for a company that's No 1 in the Sunday Times Best Big Companies to work for in 2013 With over 400 stores across the UK and plans to open up to 20 new stores and up to 30 new grooming salons this year we are expanding at an unstoppable rate which you really do need to be part of to believe itReporting into the Store Manager you will be a key member of the store management team where you will be responsible for maximising sales and performance across all major KPI's through building a highly engaged and high performing team.The role; Leading from the front with a hands-on approach you will inspire your team, inject fun into the work place and create a truly amazing place to work and shop. Ensuring that your store delivers an exceptional standard of customer service to our customers through the vast amount of pet knowledge and expertise that you and your team can offer. You will deliver the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Being responsible for motivating, training and developing your team. Running a store which has exceptional standards and contributing towards achieving and exceeding key KPI's. Ensuring that you communicate effectively to your team, providing them with daily team updates and informing them of any company, operational and product changes. You will be a Deputy Manager and take full responsibility for the store in the absence of the Store Manager. Being involved in absolutely everything in your store, such as recruitment, stock control and store standards.About you; You'll have a passion for retail and a passion for pets You'll have at least 1 year's management experience, gained either within a store based retail role or in a restaurant environment. Ideally, you'll have experience in a similar, fast-paced environment where you've taken a hands-on approach. You'll have a proven track record of delivering high standards and great results You'll be a people person and a real team player and this combined with your excellent communication skills enables you to really engage and inspire a team. You'll be commercially focused and proactive in your approach.The Benefits; Competitive salary of £19,606 - £24,000 (dependent upon skills and experience) plus bonus. 28 days paid annual leave (including bank holidays), rising to 33 days after 2 years of service. Birthday Leave - 1 day extra leave to celebrate your Birthday Pension - You'll have the opportunity to join the Pets Pension from day 1 of joining us and the company will contribute to your pension plan so long as you meet the auto-enrolment criteria. Colleague Discount - 20% discount for you (plus one family member). This can be used in Pets at Home Stores, Groom Rooms, Companion Care Veterinary Services, Ride-Away and Pets at Home Pet Insurance "Treats" benefits - an online range of offers and discounts which are available exclusively to Pets at Home Colleagues. Life assurance. Charity Leave - You are entitled to have one paid day's leave each year to work for your favourite animal related charity. Celebrating Special Celebrations? You'll get 1 extra week off and a gift to celebrate your wedding or civil partnership, and a gift from us if you are expecting or adopting a baby Free uniform. Free Car Parking.We are happy to discuss the opportunity to work flexibly.Please note that we reserve the right to close the vacancy prior to the application deadline/closing date once a sufficient number of applications have been received.