Cyber Security Operations Manager

Brightred Resourcing Limited
Up To £70k plus Bonus
18 Apr 2017
22 Apr 2017
To maintain, develop and manage effective Cyber Security operations in an outsourced IT environment. The role will combine maintaining comprehensive tactical awareness of the state of controls across the IT estate with planning and implementing a step change in the performance of Cyber Security operations. Areas of focus include: incident management and response, governance of service providers and continuous improvement of processes. Principal accountabilities - Act as first point of contact within our clients IT dept. for all Cyber Security operational matters, including: incidents raised through ITO or other service providers (e.g., SOC), threat intelligence and requests for investigations - Develop and implement the plan for improving our clients Cyber Security operational capability - Provide visible and effective leadership and governance across outsourced security operation providers. This covers technical/content leadership, commercial oversight and compliance - Line management of small team of technical subject matter experts - Matrix management of much larger team across ITO and other suppliers - Maintain a comprehensive and current understanding of Cyber Security and Information Security threats - Leadership, Line Management, coaching and mentoring of Service Management resources that support the IT Services and ITIL Service Management processes - Develop & Maintain senior stakeholder relationships and communicate IT service performance, understand business outcomes, shape improvements and the strategy for IT Services - Management of the communication to key stakeholders during and after high-profile disruptions to IT Services. - Ensure total cost of ownership is understood for IT Services and seek opportunities to drive efficiencies - Ensure new or changed IT Services delivered by programmes meet the business requirements and are supportable, maintainable and are transitioned in a cost effective manner - Ensure the supply chain governance is effective and drives value for money. - Ensure appropriate governance and control exists to safeguard the IT Service and deliver to the agreed targets - Drive Continual Service Improvement activities Qualifications & Experience - Relevant IT Security qualification (e.g., CISSP/CISM/CISA/SABSA/CEH) - Strong track record in management of IT Security operations in a complex multi-vendor outsourced environment - Record of delivering service transformation in Security operations - Good working knowledge of ISMS frameworks, e.g., ISO 27001 - Proven ability to produce high quality documentation and presentation materials for non-technical and technical audiences - Experience of risk management methodologies - Security Cleared (SC) highly desirable